Frequently Asked Questions
Answers to common questions about our programmes, enrolment, and what to expect.
Before You Enrol
We encourage all prospective participants to review these questions carefully. If your question is not answered here, please contact us and we will respond within two business days.
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No. AI Income Vertex provides educational training only. We do not guarantee any specific income, salary increase, business revenue, or financial outcome. Our programmes teach practical AI skills — prompt engineering, workflow design, and platform proficiency — that may help you work more efficiently or present yourself more competitively in the job market. However, income outcomes depend on many factors beyond our control, including your existing skills, industry, effort, market conditions, and how you apply what you learn. We are not a get-rich-quick scheme, and any testimonials or examples shared during courses are illustrative of skill application, not promises of financial results. Please review our Terms of Service for full details on the limitations of our educational services.
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Our 2026 curriculum covers four major platforms: OpenAI ChatGPT, Anthropic Claude, Google Gemini, and Microsoft Copilot. We teach platform-agnostic prompt engineering principles first, then demonstrate how to apply them across each tool. This multi-platform approach ensures you are not dependent on a single vendor and can adapt as the AI landscape evolves.
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Our Vertex Foundations programme requires no prior experience and serves as the entry point for beginners. Intermediate and advanced programmes recommend completion of Foundations or equivalent familiarity with at least one AI chat platform. If you are unsure which programme suits your level, contact us and we will help you choose.
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Bring a laptop with Wi-Fi capability and a power cable. We recommend having accounts on at least one AI platform — free tiers are sufficient for foundation exercises, though paid subscriptions unlock more features for advanced work. Notebooks for personal notes are optional but encouraged. We provide printed materials and digital resources for all participants.
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Yes. We offer evening cohorts on Tuesdays and Thursdays from 7:00 PM to 9:30 PM, as well as selected Saturday intensives throughout 2026. Evening sessions follow the same curriculum as daytime classes. Contact us for the current schedule as availability varies by programme.
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Yes. We deliver half-day orientations, full-day bootcamps, and multi-day programmes for corporate teams at your office or our Beach Road campus. Corporate services are educational training — we are not a consulting agency. See our Services page for details or request a quote via the contact form.
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Full refunds are available if you cancel at least fourteen days before your programme start date. Cancellations between seven and fourteen days receive a 50% refund. Cancellations within seven days of the start date are non-refundable, though you may transfer your enrolment to a future 2026 cohort once at no additional charge. See our Terms of Service for complete policy details.
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Yes. Participants who complete all sessions and the capstone exercise receive a certificate of completion from AI Income Vertex Pte. Ltd. stating the programme name and completion date. Our certificates attest to educational attendance and skill development — they are not professional certifications, licences, or accredited qualifications.
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Online tutorials are valuable for self-directed learning but lack structure, accountability, and personalised feedback. Our programmes provide a curated curriculum updated for 2026, live facilitator guidance, peer collaboration, and exercises built around your actual professional context. Small class sizes ensure you receive individual attention that no pre-recorded course can match.
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Yes. AI Income Vertex Pte. Ltd. complies with Singapore's Personal Data Protection Act (PDPA). We collect only data necessary for enrolment and communication, store it securely, and do not sell it to third parties. Read our full Privacy Policy for details on data collection, use, retention, and your rights.